Documents and Information

Browse the sections below for documents, links and information about how we work, our charity, and how we store data.

Data protection and Privacy

You may view/download our privacy and cookies policy below, and can contact our data protection officer at the following email address: admin@toy-library.co.uk

Complaints

If you have a complaint about us, or the treatment of your data, you can contact the Charity Commission. The Charity Commission is the independent watchdog for charities.  You can make a complaint about a charity on their website at www.charity-commission.gov.uk.

 If you’ve got a complaint about our fundraising activities you can also complain to the Fundraising Standards Board (FRSB).  To find out whether a charity is an FRSB member and how to go about making a complaint, go to the FSRB public website at www.givewithconfidence.org.uk

You can also make a complaint directly to our Service Manager email Celina@toy-library.co.uk or by using the form below: (If you want a reply, please be sure to include a phone number or email address)

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